Frequently Asked Questions

Everything you need to know about your Octane Haus experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Octane Haus ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How should I care for my Octane Haus apparel?

To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low, or air drying whenever possible.